Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you register, submit project details, or contact us:

• Name, email address, and phone number
• Plot location, dimensions, and construction project details
• Documents uploaded for permit processing or BOQ generation
• Payment and billing information (processed securely via third-party providers)
• Communications you send to our team

We also collect certain information automatically when you use our platform, including IP address, browser type, pages visited, and usage activity through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and project dashboard
• Generate BOQ estimates, permit tracking updates, and 3D design deliverables
• Communicate project status, updates, and support responses
• Process payments and send invoices
• Improve our platform, features, and user experience
• Comply with legal obligations under Indian law

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Third-party vendors who assist us in operating the platform (e.g., cloud hosting, payment processors), under strict confidentiality agreements
• Government authorities: When required for permit submissions to Panchayat, Municipality, or Corporation offices in Kerala
• Legal compliance: When required by law, court order, or regulatory authority
• Business transfers: In the event of a merger or acquisition, your data may be transferred to the successor entity

4. Data Storage and Security

Your data is stored on secure cloud servers. We implement industry-standard security measures including encryption in transit (HTTPS/TLS), access controls, and regular security reviews to protect your information from unauthorised access, alteration, or disclosure.

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your login credentials confidential.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Project records, BOQ documents, and permit submissions may be retained for up to 7 years in accordance with applicable Indian laws and regulations.

You may request deletion of your account and associated data at any time by contacting us at info@irizbuilders.in.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember preferences, and analyse platform usage. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

7. Your Rights

Under applicable Indian data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for data processing where consent is the legal basis
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at info@irizbuilders.in.

8. Third-Party Links

Our platform may contain links to third-party websites, including irizbuilders.in and bank portals. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

IRIZ Platform is intended for use by adults (18 years and above). We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or via an in-platform notification. The updated policy will always be available at this page with the revised date at the top.